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General Terms and Conditions:

Law No. 144/2015 of September 8, amended by Decree-Law No. 102/2017, of August 23, now establishes that suppliers of goods or service providers established in the national territory who are members of An arbitration or enforcement center shall inform consumers about the available Alternative Dispute Resolution entities or are bound by membership or legal enforcement as a result of necessary arbitration.
Lisbon Consumer Conflict Arbitration Center
Postal Address: Rua dos Douradores, 116, 2º – 1100-207 LISBOA Tel: 218 807 030 E-mail: / Web:


Privacy Policy

To comply with the provisions of Regulation (EU) 2016/679, of the European Parliament and of the Council of 27 April 2016 (“GDPR”) on the Protection of Personal Data, we inform the following:
Waves4Life is committed to ensuring quality service to all customers and website visitors, as well as aspects that relate to their privacy, ensuring their confidentiality.

Waves4Life is responsible for the data collected and processed by computer.
The information collected will serve to facilitate the ordering and billing processes, customer management, for historical and statistical purposes, legal obligations,
service quality control and for future contacts. It will be used to transmit information, promotions, by e-mail or telephone contact.
There may be automated decisions, such as the definition of profiles, in order to better adapt our offer to the needs of our customers.
The data subject can complain to the supervisory authority – the National Data Protection Commission.
To ensure our service, it is imperative to transmit certain customer data – names, addresses, telephone numbers, etc. – to other companies that collaborate in the provision of the service, (for example to carriers). The data provided will only be strictly necessary for the fulfillment of the specific activity to be carried out.
Personal data are kept until the purpose for which they are used has run out.
All of our customers can, at any time, review, update and decide what kind of data they want to keep.
Customers can exercise this right in writing to Rua Fernão Lopes, Lote 176 1º Andar, 1685-646 União de Freguesias da Pontinha e Famões, or via email

Waves4life reserves the right to modify this privacy policy at any time, so we ask that all our customers consult it regularly. The changes will be put into practice immediately after the change on our website.

If you have any questions about this Privacy Policy, or want to access, correct or delete any information we have collected about you, feel free to contact us by email (